Shipping & Returns

Thank you for shopping with Lily Pad Boutique!

Returns & Exchanges

Gifts purchased from Lily Pad Boutique may be returned within 14 days of the purchase date for store credit or an exchange. Store credit expires 12 months from the date it is issued.

Returned items must be unused, undamaged, and in their original packaging. Items showing signs of damage, wear, or use will not be accepted.

All sale and discounted items are final sale and cannot be returned or exchanged. Items that are not in stock when ordered and must be specially ordered are also considered final sale.

Please contact our Oxford store if you have questions about your purchase or need assistance with a return or exchange.

Return Process

Contact our Oxford store and let us know the reason for your return.

Ship your return to:

Lily Pad Boutique Oxford Store
Attn: Returns
128 Courthouse Square
Oxford, MS 38655

  • All items must be returned in their original packaging.
  • Your return package must be postmarked within 14 business days of receiving your order. Returns postmarked after this period will not be accepted.
  • Please use a shipping method that provides tracking information. Lily Pad Boutique is not responsible for return packages that are lost or damaged in transit.
  • Once your return is received, we will inspect the item to ensure it is unused and undamaged. We will then contact you with an update regarding your store credit or exchange.
  • Customers are responsible for all return shipping costs.

Shipping Information

Most in-stock items ship within 2–3 business days after the order is placed and payment is received. We make every effort to process and ship orders as quickly as possible.

Orders are shipped Monday through Friday. We do not ship on Saturdays, Sundays, or national holidays.

A valid physical shipping address is required. Lily Pad Boutique is not responsible for packages returned due to an incorrect, incomplete, or undeliverable address. If a package is returned to us, store credit will be issued for the merchandise total, less the original shipping charges.

Backordered and Out-of-Stock Items

While we do our best to keep items in stock, an item may occasionally be backordered or unavailable. If part of your order is delayed, we will hold the order and ship all items together unless you request separate shipments. Additional shipping charges may apply when items are shipped separately.

Transit Times

Orders are shipped using USPS Ground Advantage. Please allow approximately 3–5 business days for delivery after your order has shipped. Delivery estimates are not guaranteed and may be affected by carrier delays, holidays, or severe weather.